The CLIENT’s online ordering service is offered to customers through participating stores only. Customers of the service ("Customers") are able to use the online ordering service to purchase goods online for the purpose of picking up from and/or delivering to specified locations.
Apple Market ("Apple Market") is a technology service provider that hosts the online ordering service on behalf of CLIENT. This website service is owned and maintained by Apple Market.
Your privacy rights
How we collect information about you
When you visit the Apple Market website or use Apple Market Services, we collect information sent to us by your computer, mobile phone or other access device. The information sent to us includes data on the pages you access, your computer IP address, device identifiers, the operating system you are using, your location, mobile network information, standard web log data and other technical information. Web log data includes your browser type and usage of our site. When you use the Apple Market website or Apple Market Services, we collect information about your transactions and activities.
In addition, if you open a Apple Market account or use Apple Market Services, we may collect the following types of information:
• Contact identification information, such as your name, address, phone, email and other similar information.
• Financial information, such as the full bank account numbers and/or credit card numbers that you link to your Apple Market account or give us when you use Apple Market Services.
• Detailed personal information such as your date of birth and social security number.
In order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website or Apple Market Services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity.
We may also collect additional information from or about you in other ways, such as through results when you respond to a survey and from interactions with members of the Apple Market corporate family or other companies.
We do not knowingly solicit or collect information from any individuals under the age of 18.
When you access our website or use Apple Market Services, we (including companies we work with) may place small data files on your computer or other device. These data files may be cookies, pixel tags, Flash Cookies or other local storage provided by your browser or associated applications (collectively, “Cookies”). We use these technologies to, among other things: recognize you as a Customer; customize Apple Market Services, content, and advertising; measure promotional effectiveness; help ensure that your account security is not compromised; mitigate risk and prevent fraud; and promote trust and safety across our sites and Apple Market Services.
We use both session and persistent cookies. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.
We encode our cookies so that we can interpret the information stored in them. You are free to decline our Cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website and Apple Market Services. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling Cookies.
How we protect and store personal information
We store and process your personal information within the United States and Australia. We protect your information using industry standard physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your Apple Market username or password with anyone.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
• provide Apple Market Services and customer support;
• process transactions and send notices about your transactions;
• resolve disputes, collect fees, and troubleshoot problems;
• customize, measure, and improve Apple Market Services and the content, layout, and operation of our websites and applications;
• deliver targeted marketing, service update notices, and promotional offers;
• compare information for accuracy and verify it with third parties.
Where your personal information is disclosed we will seek to ensure that the information is held, used or disclosed consistently with the applicable privacy laws.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize Apple Market Services, content, and advertising. If you do not wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference by contacting us and indicating your preferences, or by following the directions that may be provided within the communication or advertisement.
We may call or text message (SMS) you at a mobile phone number that you have provided to us, unless you have opted out of receiving such communications.
How we share personal information among you, merchants and third parties
To process your payments, we may share some of your personal information with the merchant that you are paying and the payment processor. In addition, this and other information may also be shared with third parties when you use these third parties to access Apple Market Services. Unless you have agreed to it, these third parties are not allowed to use this information for any purpose other than to enable Apple Market Services.
If you are buying goods or services and pay through Apple Market, we may also provide the merchant and payment processor with your shipping and billing address to help complete your transaction. Neither the merchant nor payment processor is allowed to use this information to market their services to you unless you have agreed to it. If an attempt to pay the merchant fails, or is later invalidated, we may also provide the merchant with details of the unsuccessful payment.
We work with third parties, including merchants, to enable them to accept payments from you using Apple Market.
Please note that merchants you buy from or contract with have their own privacy policies, and Apple Market is not responsible for their actions, including their information protection practices.
Notwithstanding the foregoing, we will not disclose your credit card number or bank account number to anyone other than the merchant and payment processor, unless we first receive your express permission to do so or we are required to do so to comply with credit card rules, a subpoena, or other legal process.
How we share personal information with other parties
We may share your personal information with:
• Service providers under contract with us who help with our business operations, including providers of payment processing, fraud prevention, bill collection, marketing, and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
• Financial institutions that we partner with to jointly create and offer a product. These financial institutions may only use this information to market Apple Market-related products, unless you have given consent for other uses.
• Credit bureaus and collection agencies to report account information, as permitted by law. • Banking partners as required by credit card association rules.
• Companies with which we merge or by which we are acquired.
• Other third parties with your consent or direction to do so.
If you open a Apple Market account directly on a third party website or via a third party application, or access a third party website through a link, any information that you enter on that website or application (and not directly on a Apple Market website) will be shared with the owner of the third party website or application. These sites may be governed by their own privacy policies and you are encouraged to review their privacy policies before providing them with personal information. Apple Market is not responsible for the content or information practices of such third parties.
How you can access or change your personal information
Keeping your personal information accurate and up-todate
Apple Market aims to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. Apple Market will take reasonable steps to make sure this is the case. This way Apple Market can provide you with a better service.
If you believe that your personal information is not accurate, complete or up-to-date, please login to your account and review your account settings or contact us (see below for details).
Dealing with Apple Market anonymously
Apple Market allows individuals the option not to identify themselves when dealing with it, where practicable.
Apple Market does not, without your consent, collect information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of professional or trade association, membership of a trade union, details of health, disability, sexual orientation or criminal record. Such information is classified as “Sensitive Information”.
Apple Market will only collect Sensitive Information where, amongst other exceptions, the collection is required by law or when the information is necessary for the establishment, exercise or defense of a legal claim.
How you can contact us about privacy questions